We are consultants who make — our approach is based on multi-functional teams thinking and making together.
We transform businesses and help our clients outpace digital disruption—by designing new business models and enhancing existing ones.
The rapid pace of technological evolution means there is no single company without risk of disruption over the course of the next decade. Ciao’s business consulting unit works with clients to help them transform into successful businesses of the modern economy, embracing digital as a central driver to future success.
We begin our consulting work with future-casting: given the rapid change of technology alongside shifting user expectations and what is likely to be a highly competitive future landscape, how does this translate into an appropriate client strategy for long-term sustainable competitive advantage? From this foundation, we seek to understand new market and revenue opportunities, new business models, and new ways to generate cost savings. In partnership with Ciao’s experience design practice, the strategic vision is translated into conceptual designs that clearly communicate the future state of a digitally-transformed organization, from the perspective of employees, customers, and other stakeholders.
Finally, Ciao’s consulting team works closely with clients to operationalize their transformation. We have extensive experience in helping to plan for and implement the shift to digital, including helping clients set up the appropriate technologies, processes, operating structures, and internal capabilities required to be successful in digital. Roadmaps and multi-year planning are coupled with a focus on immediate implementation of quick wins and beacons, which prove digital’s ROI and builds internal momentum for broader change.